DOCUMENTATION
Augustus AI documentation
How Augustus AI answers, qualifies and hands over WhatsApp and website enquiries, and how its escalation rules, answer library and data controls are configured.
Getting started
What Augustus AI does on your line, and the five working days from connection to go-live.
Configuration
Escalation rules, the approved-answer library, discount authority and the kill switch.
Data and integrations
The channels and systems Augustus connects to, and how transcripts and your data are held and exported.
CONTINUE
Elsewhere in the documentation.
- Getting startedWhat Augustus AI does on your line, and the five working days from connection to go-live.
- ConfigurationEscalation rules, the approved-answer library, discount authority and the kill switch.
- Data and integrationsThe channels and systems Augustus connects to, and how transcripts and your data are held and exported.
Back to Augustus AI documentation or all documentation.
NEXT STEP
Reading this because you are evaluating Augustus AI?
Twenty minutes with an engineer covers the parts of the system that matter to your business, demonstrated on a live configuration.
Free 20-minute call with an engineer. A written, fixed-price scope follows.